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My menu disappears on smaller screens? Please make sure you have called your menu 'Primary', if you haven't, you will need to rename your menu and try again.

I have a general question or a pre-sales question Unfortunately this is purely a support forum for existing buyers. This doesn't mean we don't want to hear from you, not at all, it's just not here. Please use the contact form on my profile page at ThemeForest.net and I'll sh ...

Where do I find this 'unique purchase code' that is required? When you purchase any item from ThemeForest.net you receive a unique purchase code. Log-in to your ThemeForest.net account and click your downloads button.Next, find the item of mine you purchased and click the 'Download' ...

A brief explanation of support offered We offer our support for free. Not a penny is earned from us offering this support and we do this to ensure you have a great experience.Knowing this, we kindly ask that support requests are not demanded but are respectfully s ...

Terms & Conditions of the support center Please note that we are not responsible for the security of any information passed on this support area - when passing through admin login details please ensure your ticket is private.Supplying credentials to us and allowing ...

Cr3ativ Carousel Slide Speed With any theme that uses the Cr3ativ Carousel, you will find below a way to slow down the speed of the slider.You would want to install and activate the child theme, so you don't miss out on any future updates.Then upload a c ...

By unique custom post type pages (such as staff, sermons, trainers, classes etc) are not displaying correctly - they look like regular blog pages - what's up with that? **UPDATE**The plugin author has now fixed this issue - feel free to upgrade - if you still have some issues please open a ticket for support to help you!------------------------------------------------------------------------ ...

The Cr3ativ Shortcodes plugin stopped working after I update WordPress to 3.9 - how can I fix this? Because of the new WP 3.9 update which went from version 3x to 4x of the tinymce editor (the editor bit of a post / page in WordPress) pretty much every short code generator out there broke / doesn't appear in the editor.We r ...

My select menu does not show on tablet and smartphones. Please make sure that your menu 'name' is called 'Primary'.  The theme may need this to activate the js for the select menu.

'Missing Stylesheet' error on install of theme No it's not broken, but this is a common error. WordPress displays this error message generally when you have uploaded the wrong file.We recommend you download the full package file from your download area at ThemeForest, not ...