Okay
  Public Ticket #1162540
refund
Closed

Comments

  • darrel started the conversation

    hi can i get a refund plz, i didnt know this was an EDD theme and its very difficult to understand after reading the documentation, please refund

  •  145
    Barbi replied

    Hi Darrel

    I'm sorry to hear that, but you would need to request your refund from Envato since that is where you purchased the product.

    The theme title specifically states Squarecode Marketplace for Easy Digital Downloads so I'm not sure how you weren't aware this was an EDD theme?  So under the terms and conditions the refund will be declined unfortunately.

    If you need assistance with the setup or something you don't understand in the documentation, I'd be happy to help.

    Thanks

  • darrel replied

    lol why did i even bother with envato, lesson learned

  •  145
    Barbi replied

    I'm sorry you feel that way Darrel!  If I can help with anything else, please let me know!

    Thanks

    Thanks